Manager Forgetting How to Manage

Dodgy Discount

Dealing with staff members using their phones during work remains a common challenge in many workplaces, prompting management to explore creative solutions to curb this behavior. However, such actions can sometimes shift management from friendly supervisors to strict enforcers.

It might seem tempting to offer a significant discount on a customer’s meal in exchange for reporting wait staff using their phones. Still, it comes with the potential downside of receiving subpar service once the wait staff discovers they’ve been reported. Reporting employees this way requires a disposition that not everyone is comfortable with.